We currently deliver to addresses across the United Kingdom.

Orders are usually processed within 1 to 2 business days. Estimated delivery times will be shown at checkout and may vary depending on the delivery method selected.Please note that delivery times may occasionally be affected by courier delays, public holidays, severe weather or busy periods.

Where tracking is available, you will receive dispatch confirmation and tracking details by email. Please allow some time for the courier’s tracking system to update.

If your order has not arrived within the estimated delivery period, please contact us at support@avenmerehome.com with your order number. We will investigate the delivery with the courier and assist you as quickly as possible.

Please contact us as soon as possible at support@avenmerehome.com and include your order number and clear photographs of the damaged packaging and product. We will review the issue and advise you on the next steps.